Terms and Conditions

ITEM INFORMATION

On the page one can find the gross price, the available sizes and quantity of each item written next to it’s picture.

METHODS OF USING OUR WEBSHOP

1. On the sheet of your desired item choose the size/quantity then press „Buy”

2. After you have placed every desired items in the cart, click the „Cart” button on the upper line of the page to see it’s content. items are deletable from the Cart.

3. After picking the destination country you can advance in the progress by pressing the „Buy” button again.

4. Please fill the order form precisely, with real data. In case the data you wrote is false, we reserve the right to cancel your order. You can confirm that you have read and understood our Terms and Conditions in the same window by ticking in the given space.

5. After clicking the „Buy” button once again, it will toward you to the online paying interface of OTP Bank. You will get a comfirmation e-mail if your payment was succesful.

SHIPPING METHODS

Every orders are being delivered by GLS! GLS does not deliver on weekends or local holidays! Delivery prices are being calculated by GLS, we do not add any additional fee on them.

We only do shippings to the countries listed when choosing the destination of delivery.

The delivery time depends on the destination country, but is limited in a maximum of 14 working days.

PAYMENT METHODS

The credit card taking system for our web store is being provided by OTP Bank Nyrt, through a safe, SSL protocol-using card taking system. While processing credit card payment, you will be redirected to OTP Bank’s payment page, where you will be able to complete the payment method on a safe surface which is completely in the Bank’s property and meets every international rules given by different card companies. You are NOT processing the payment on our page www.tiszacipo.com! Our webshop doesn ot have any acces/information to/about your card and the account behind it, nor to/about the number and the validation dates of it.

We accept the following creditcard types:

  • Visa (Embossed)
  • MasterCard (Embossed)
  • American Express (Embossed)
  • Electron (Non-embossed), depending on the issuer – in terms of these cards, the issuing bank decides whether they allow to use the card for online purchases or not. If your Electron card is being allowed for onlie payment then you can use our webshop without any problem. For further information please contact your issuing bank.
  • Maestro Only the cards given out by OTP Bank Nyrt, beginning with the following numbers: 675761. In case there are only 10 numbers written on your card, then please use the 675761 line first, then the 10 written numbers on your card.

For processing the payment you will need the following card data. Please get your card ready!

  • Card Number (a number code containing 13-19 characters written or embossed on the front side of the card)
  • Expirity Date (An mm/yy-format, writted or embossed on the front side of the card)
  • Validation number (The last three number of the code written in the signature field on your card’s back side. (CVV2 or CVC2). In case your card does not have such code on it, please leave the given blank empty on the payment site.

CANCELLATIONS AND CHANGES

In case you wish to adjust or cancel your order please contact us as soon as possible on the following e-mail adress: info@tiszacipo.hu, so that we don’t pack and ship the order. In case an order is being modified/cancelled after it has been sent out we reserve the right to charge the return price ont he buyer.

PRICE ERRORS

We reserve the right to cancel any incoming order with price errors.

CONFIRMATION OF THE ORDER

Clash Kft. will send you an e-mail containing details about your package’s status in 2 working days after receiving your order. In case we are out of stock of your desired item, we reserve the right to withdraw from the contract.

THE RIGHT OF WITHDRAWING FROM THE PURCHASE

The customer have the right to withdraw from keeping the item(s) he/she payed for. He/she has 14 working days to do so. This period starts after the customer have received the package. In the e-mail about the intention of withdrawal we would like to ask our customers to include their order number, their name , the invoice’s number they received, and the account number we can send the item(s)’s price back to.

Our adress where you can send the non-wanted items back: 1047 Budapest, Károlyi István u. 10. IV. ép. 1.em.

Our company cannot receive c.o.d. packages, due to technical reasons. The payback of the cost of items can only happen after investigating the obligation to do so, in the form of bank transfer or on postal checks, as it is stated in the 17/1999. (II.5.) Government Regulation.

If a withdrawal is being sent in a written form, it must be granted if it did arrive withiin the end of the deadline.

Clash Kft will send the amount paid by the customer back within 30 days after the arrival of the returned package.

The Customer bears every additional fees about the return, but he/she cannot be debited for more. However, Clash Kft can claim the price of the incidental damage occured by non-intended usage.

DATA OF THE SELLER

Provider: Clash Kft. 8600 Siófok, Szépvölgyi u. 9/B.
Registration Number: 14-09-303122
Registering Authority: Somogy Megyei Bíróság mint Cégbíróság
Tax Number: 11486794-2-14

WE ARE BANKING AT…

OTP Bank Nyrt.
Our bank account number: 11743040-20074700

OUR CUSTOMER’S SERVICE:

You can contact our customer’s service on the following ways:
E-mail: info@tiszacipo.hu
Phone: +36202696646

(Please note that our customer service only operates between 08:00 and 16:00 (GMT +3) on working days and is closed on weekends/holidays!)

COMPLAINTS

About your complaints please contact info@tiszacipo.hu

PRIVACY POLICY

Clash Kft. is committed to protecting the privacy of our customers and site visitors. We fully understand and respect the importance of privacy on the Internet, due to that our staff members are using the Internet for online shopping aswell.

COLLECTION OF PERSONAL DATA

tiszacipo.com and tiszacipo.hu offers you the possibility to order products and services, register to marketing activities such as newsletter through our websites. In order to do this we will request every information required for completing the purchase or to send e.g. newsletters. Clash Kft. also collects certain information about your operating system and browser, the information can include IP address, browser type, number of visits, popular searches, domain names and referring sites in order to increase the level of service to you when visiting the website. This information is used by Clash Kft to improve the services available on the website, to assure service quality and to provide general statistics regarding the use of the websites of Clash Kft.

Clash Kft will not sell the collected information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed from to Clash Kft websites (tiszacipo.hu,tiszacipo.com). This information can be used by third parties that we have contract with to ensure you the services on the sites such as credit card payment, billing options. We may disclose aggregate, anonymized statistics about the number of visitors to this Website or number of purchases made as required by any future investors.

THE USE OF COOKIES

A cookie is a text file that a web server places on your hard drive. Cookies can not be used to run programs or infect your computer with viruses. A cookie is uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. The purpose of cookies is to tell the Web server that you have returned to a specific web page, so you can get a personalized experience when you visit the site again. You may choose whether to accept or decline cookies. Most browsers accept cookies automatically, but you can usually change your settings to not accept cookies if you prefer. If you choose to allow your computer to accept cookies, you can also choose to be automatically logged into the website, this will speed up the check out process.

Beside session cookies we also use cookies that will remain on your computer after you have closed the browser. This type of cookie helps our system to recognize that you have visited this site before and to remember which settings and products you have preferred. To help us with this we do use third party cookies, these cookies are from our partners and help us give you a more personalized website and a more personalized adverting from us. These cookies have a lifespan of 1 month up to ten years, after they will be automatically deleted (you can delete them before that time by erasing the cookie history in your browser).

We welcome your comments about our Privacy Policy and our website in general. If you believe that Clash Kft is not following this privacy policy, please contact us by email on the following adress: info@tiszacipo.hu

OTHER CONDITIONS:

Clash Kft guarantees that you will always be informed about our sales and new features! We want to call your attention on the fact that we are not taking any responsibility for any erratums or false data appearing on the page. You can find the core data necessary for the succesful shopping next to the given item’s zoomed picture. The prices are always displayed in their gross form. The displayed prices shouldnt be taken as a direct offer. Our company does not take any responsibility for any damage/loss that comes from program failures or accidental erratums.