Privacy Policy

PRIVACY STATEMENT

Privacy is of importance TISZA SHOES brand and we want to be open and transparent when processing your personal information. Therefore, we set out in our policy how we process and protect your personal data.

Who will process your personal data?

The personal data provided by you for us will be processed by TISZA CIPŐ (CLASH KFT.), and this company will be liable for your personal data under the relevant data protection legislation.

CLASH KFT.
Szépvölgyi u. 9/B
8600 SIÓFOK
HUNGARY
Company registration number: 14-09-303122
Authorized representative: László Vidák
VAT registration number; Tax number (VAT): 11486794-2-14

Where will your personal data be stored?

We will store the personal data requested from you in the territory of the European Economic Area (“EEA”).

Who will access your personal data?

No other than the members of TISZA CIPŐ Group will have access to your personal data.

We will never transmit, sell or exchange your personal data for marketing purposes with third parties out of TISZA CIPŐ Group. The data transmitted to third parties will be used only to enable us to provide the service to you. Third-party categories for each specific process are listed below.

What rights will you Have?

Right of access:

You may request for information about your personal data stored by us. Please contact our TISZA CIPŐ brand, and we will send your personal data in e-mail.

Right to data portability:

If TISZA CIPŐ processes your personal data by automated means based on your agreement or consent, you will have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format and to request us to transmit those data to another party. This shall apply only to the personal provided by you for us.

Right to rectification:

You will have the right to request the rectification of inaccurate personal data concerning you, including the right to have incomplete personal data completed. If you have a TISZA CIPŐ account, you may also edit your personal data there.

Right to erasure:

You will have the right to have your personal data processed by TISZA CIPŐ erased, except the following cases
* You have an ongoing affair with the Customer Service
* you have an open order that has not yet been shipped or has been partially shipped
* you have an outstanding debt to TISZA CIPŐ, irrespective of the payment method
*it may be suspected or proved that in the past four years you have used our services improperly
*your debt has been sold to third parties in the last three years or, in the case of deceased buyers, in the last year
*your creditworthiness has been negatively assessed in the past three months
*if you have purchased any product, we will keep your personal information associated with the transaction for accounting purposes.

Right to object to processing on a legitimate interest:
You have the right to object to the processing of your personal data, which is done in the legitimate interest of TISZA CIPŐ. We will not continue to process your personal data unless we can prove our legitimate interest in the process, which overrides your interests and rights, or as a result of a legal claim.

Right to restriction of processing:

You will shall have the right to obtain from TISZA CIPŐ restriction of processing of your personal data under the following conditions:

*You have objected to processing on the basis of legitimate interest of TISZA CIPŐ until the verification of the legitimate grounds.
*If you state that your personal data are incorrect, then TISZA CIPŐ shall restrict the processing of such data until the verification of the accuracy of the personal data.
*if the processing is illegitimate, you may object the erasure of your personal data and you may request to the restriction of your personal data instead
*if TISZA CIPŐ does not need your personal data but it should retain them to defend its legal claims for damages.

How can you exercise your rights?

We take privacy very seriously, and our dedicated support staff will handle claims for these rights. You can always contact them at adatvedelem@tiszacipo.hu.

Right to lodge a complaint to the supervisory authority:

If you believe that TISZA CIPŐ is processing your personal information incorrectly, please contact us. You also have the right to lodge a complaint to a supervisory authority.

Privacy Policy Updates:

We may need to update our Privacy Policy. You can access the latest version of the Privacy Policy at any time through our website. Significant changes to our Privacy Policy, such as the reasons for the processing of personal data, the Controller or your rights, are always communicated to you.

ONLINE PURCHASE

Why do we use your personal data?

We will use your personal data for processing your online purchases with TISZA CIPŐ brand, handling your orders and your returns within our online service as well as for sending notices on the delivery an in the case delivery problems. We will use your personal information to manage payments. We will use your personal information for complaint handling and product warranty issues. We will use your personal information to identify you, verify that you are of the age required to make an online purchase, and verify your address to third parties. We would like to offer you various payment options, and we intend to analyze what payment alternatives are available to you, including payment history and credit checks.

What type of personal information we process?

We will process personal data of the following categories

* contact details, such as name, address, e-mail addtress and telephone number
* payment data and payment history
* order information

If you have TISZA CIPŐ account, the we will also process your personal data relating to your account, for instance

* account identification number
* payment history

Who can access your personal data?

We will use your personal information transmitted to third parties to provide the aforementioned services; to verify your address to companies, to send order confirmation by communications agencies, and your personal data will be used by warehouse and distribution service providers for order delivery. They will also be used by payment service providers to process payments.

Please be advised that many host companies have an independent right or obligation to process your personal data.

What is the legal basis for the processing of your personal data?
Processing of your personal information is required by TISZA CIPŐ in order to manage and deliver your order to you.

How long will we save your data for?

We will keep your information for as long as you have an activ TISZA CIPŐ account. In the case of customers paying as guests, we will retain personal information for 5 years after your last purchase, in accordance with accounting legislation.

DIRECT MARKETING

We will use direct marketing only if you have subscribed to our newsletter.

How long will we save your data for?

If you do not wish to receive further email notifications of discounts and news, you can unsubscribe at any time. This means that all of your personal data will be erased from our newsletter sending system.

TISZA CIPŐ ACCOUNT

Why will we use your personal data?

We will use your personal data to create and manage your personal account with the TISZA CIPŐ in order to provide customized and relevant experience for you. We will make available your order history and order details, and enable you to manage your account settings. We will also make it easy for you to update information such as contact or payment information.

What type of personal data will we collect?

We will process your e-mail address and password without exception that you have gives us when signing up for the TISZA CIPŐ brand account.

We will process the personal data of following categories if you provide them for us:

* contact information, including name, address and telephone number
* date of birth
* sex
* country
* account settings
* encrypted payment card information

We will process your personal data of following type when you are making a purchase

* order history
* delivery information
* payment history

We will also process your personal information related to cookies in the following categories

* click history
* navigation and browsing history

Who can access your personal data?

The information provided to third parties is solely for the purpose of enabling the company to fulfil its service obligation to you, we will use website agencies to optimize the website, and analytical tools to evaluate the products.

What is the legal ground for processing your personal data?

Processing of your personal data will be based on your consent granted by you when creating your TISZA CIPŐ account.

Processing your personal data to provide adequate product information will be based on our legitimate interest.

Right to withdraw consent:

You have the right to withdraw your consent to the processing of your personal data at any time. When you do so, your account will be terminated and the TISZA CIPŐ brand will be unable to provide the abovementioned services for you.

How long will we store your personal data?

We will retain your personal data as long as you have an active TISZA CIPŐ account.
You will have the right to cancel your account at any time, and if you do so, your account will be terminated and we will consider it inactive. We will retain your personal information if we are required to do so by law or if there is an unsettled dispute between us.

CUSTOMER SERVICE

Why will we use your personal data?

We will use your personal information to process your requests, complaints, and guarantee product or technical support materials via email and phone. We may need to contact you if there is a problem with your order.

What kinds of personal data will we process?

We may process any personal data that you provide for us, including the following categories

* contact details, for instance name, company name, country, e-mail address and telephone number
* payment information and payment history
* order information
* personal account data
* correspondence conducted in the matter

Who can access your personal information?

We will use the personal data transmitted to third parties only for the purpose of providing the above-mentioned services to you.

How long will we store your personal data?

In the case of e-mails and correspondence, we will retain your personal data for 12 months.

The right to object to processing on a legitimate interest:
You have the right to object to the processing of your personal data, which is done in the legitimate interest of Clash Kft. We will not continue to process your personal data unless we can prove our legitimate interest in the process, which overrides your interests and rights, or as a result of a legal claim.

What is the legal basis for processing your personal data?
Processing of your personal data will be based on the legitimate interest of Clash Kft.

SATISFACTION OF STATUTORY REQUIREMENTS

Why will we use your personal data?

We will use your personal data to comply with legal regulations as well as to court- and authority decisions.

This also means that will collect and verify personal data in book-keeping in order to comply with accounting legislation.

What kinds of personal data will we process?

We will process the following personal data:

*order number
*name
*postal address
*transaction amount
*transaction date
*bank account number for handling of the product complaint

Who can access your personal data?

We will transmit your personal data, absolutely required, to the company’s hosting provider (Integrity Kft.) or, if you have ordered any product from our website, to the courier service (GLS Hungary) and our online billing partner (Octonull Kft.), then to the external accounting firm (IPS Concept Kft.) only to ensure that the ordered product is delivered for you and the company complies with the accounting laws.

What is the legal ground for processing personal data
The processing of personal data will be required so that Clash Kft. will comply with its statutory obligations.

How long will we store your personal data?

Your data will be stored in accordance with the accounting regulations in force in your country.

ABUSE AND CRIME PREVENTION

Why will we use your personal data?

We will use your personal information to prevent any loss or damage by complying with the terms and conditions and by detecting and preventing misuse of our services.

We will use your personal information for video surveillance, for security purposes, as well as to track events in our stores and to prevent and report any possible incidents.

We will use your personal information to prevent and investigate misuse, loss and fraud in connection with our online services, by analyzing online shopping behaviour.

What kinds of personal data will we process?

We will process personal data of the following categories:
* contact information, such as name, address, telephone number and e-mail address
* personal account data
* video records, order history
* delivery information
* payment history

Who can access your personal data?

We will use your personal data transmitted to any third parties only for the abovementioned purposes.

We may share any possible offences and frauds with insurance companies, legal representatives, or local or global law enforcement agencies to conduct investigations. Please note that organizations that receive your information in this way will have independent rights or obligations in respect of processing of your personal data.

What is the legal ground for processing personal data?
Processing of personal data will be carried out to prevent the misuse of our services and it will be based on our legitimate interest.

How long will we store your personal data?
We will store your personal data until we need them to prevent any potential fraud and other offences and/or for reporting them to competent authorities.

We will store video recordings in compliance with the local legal regulations but no longer then for 3 days.

The right to object to processing:

You will have the right to object to processing your personal data based on the legitimate interest of Clash Kft. at the e-mail address adatvedelem@tiszacipo.hu. We will delete your account and as a result, we will unable to provide services for you.

COOKIEs

A cookie is a small text file that is stored on the hard disk of a computer or mobile device and activated on subsequent visits. If you use our services, we assume that you consent to the use of such cookies.

How will we use cookies?

We use permanent cookies to enhance your browsing experience and to prepare statistics by means of Google Analytics on the visitors of the website, and if you choose the option “Remember me” when logging on, then you will remain logged on our website on the occasion of your future visits. We will also use cookies whenever you put any product in your cart.

We will use temporary cookies when you launch the product filtering feature, when we check to see if you are logged in, or when you have added a product to your cart.

We use both first-party and third-party cookies to collect statistics and user data in aggregates, and individually for analytics tools to optimize our site.

Some third-party cookies are set by the services displayed on our sites and are not under our control. These are set by social media providers like Twitter, Facebook and Vimeo and relate to how users share content on this page as indicated by their respective icons.

What types of personal cookies will we process?

We will link the cookie identification number with your account or your collected data when you are logged in your account.

Who can access your personal data?

The information provided to third parties is for the sole purpose of enabling the company to meet its service obligations to you; we will use the analytics tool to collect statistics to optimize our site and show you relevant materials. If you have ordered any product from our website, we will provide the courier service (GLS Hungary) and our online billing partner (Octonull Kft.), and then the external accounting firm (IPS Concept Kft.) the necessary information only to ensure that the ordered product is delivered to you and the company complies with the accounting legislation.

How long will we save your data for?

If no order is submitted from the Tisza web shop, our brand will not save your personal information. You can easily delete cookies from your computer or mobile device by using your browser. You can also block cookies and request notifications whenever your computer or mobile device receives a cookie. Please note that in case you block cookies, you will not be able to make use of a number of advantages that our website can offer.

We use cookies. More information

A süti beállítások ennél a honlapnál engedélyezett a legjobb felhasználói élmény érdekében. Amennyiben a beállítás változtatása nélkül kerül sor a honlap használatára, vagy az "Elfogadás" gombra történik kattintás, azzal a felhasználó elfogadja a sütik használatát.

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